The City Technology Group is a Managed IT Services group that provides a complete interactive environment for our clients to stay up to date with current technology information. Our systems also allow our clients to interact with Technology Professionals in real time and with the click of their mouse. Click HERE to view our service offerings.
The City Technology Group was founded in 2007 after it was recognized that there was a need to provide affordable Information Technology support to small and medium sized businesses that were on a limited budget. The City Technology Group operates a Managed Services Provider module.
A managed services provider (MSP), is typically an Information Technology (IT) services provider, who manages and assumes responsibility for providing a defined set of services to their clients either proactively or as they (not the client) determine that the services are needed. MSPs bill an upfront setup or Transition and an ongoing flat or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support costs.
We aim to incorporate all the current standardize best practice process to ensure reliable IT services. Our goal is to exceed client expectations while streamlining computer efficiency. 90 percent of all computer, network or server issues can be resolved via remote access. Our technicians consistently improve client computer system’s productivity by proactively maintaining the computer environment’s health. Our NOC (Network Operations Center) monitors and maintains our clients entire computing infrastructure 24/7, 365 days per year and responds within minutes to resolve any problem—many times before the client even realizes that there is an issue.
Although IT Managers should worry about data security and the preservation of the organization's intellectual property, it is imperative that they also demonstrate that they understand IT and its full capabilities. Allow The City Technology Group to perform the function of Chief Technology Officer for your organization. We believe that no organization should be held back by the limitations of a technology budget. Our team of professionals are at the forefront of knowledge in the IT arena. We are abreast of the lastest technologies and utilize the most current industry best practices and standards.
Click HERE for a downloadable copy of our brochure.